Your order will ship within 1-2 business days. We send all packages as priority mail so you can get your package as soon as possible.

We are Boston, MA based company.

Adress: 119 Braintree St. Suit 501, Boston MA, 02138

"Office is not open to the public"

For all your question you can email us via : info@piral.co

Please click this link down below to find out more information about returns and exchanges

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LOST OR STOLEN PACKAGES 

IF YOUR PACKAGE HAS BEEN CONFIRMED VIA USPS DELIVERED AND YOU DID NOT RECEIVE IT YOU MUST FILE A CLAIM WITH USPS AS WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.

ONCE YOU FILE A CLAIM WITH USPS THE DRIVER ON YOUR ROUTE WILL INVESTIGATE TO ENSURE IT WAS NOT ACCIDENTALLY DELIVERED TO THE WRONG ADRESS WHICH IS THE CASE MAJORITY OF THE TIME.

WE HIGHLY RECOMMEND THAT YOU SELECT SIGNATURE REQUIRED IF YOU HAVE A HISTORY OF MISSING PACKAGES THAT WAY A PERSON AT YOUR ADRESS MUST SIGN AND COLLECT YOUR PACKAGE ELIMINATING THE POSSIBILITY OF IT BEING STOLEN.

IF YOU DECIDE TO FILE A CLAIM THROUGH PAYPAL YOUR TRACKING NUMBER IS AUTOMATICALLY UPLOADED WHICH WILL STATE THAT YOUR PACKAGE WAS INDEED DELIVERED. THE ONLY TIME THAT WE WILL RESEND OR REFUND IS WHEN TRACKING CONFIRMS THAT THE PACKAGE WAS LOST/DELAYED DURING TRANSIT AND NOT FOR MAILBOX/PORCH/RECEPTION ETC.

You can view our size chart by clicking this link down below!

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Please click and email us via : info@piral.co